Front of House Excellence


Duration: 3 Days

Key Learnings:

  • Customer Service Techniques
  • Effective Communication
  • Conflict Resolution Strategies
  • Creating a Welcoming Environment
  • Professional Front of House Etiquette
  • Menu Knowledge and Ingredient Handling

Who Should Attend:
Front desk staff, guest relations personnel, restaurant hosts, concierge teams, and any hospitality professionals in customer-facing roles.

Join us for a comprehensive training program focusing on delivering exceptional guest experiences in the front of house. This course covers customer service best practices, communication skills, conflict resolution, and the art of creating a welcoming atmosphere. Participants will gain the knowledge and confidence to represent any establishment with professionalism and warmth.


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